How come we are not treated by the government as a customer? After all, you are sending money to them, which is how a customer would do it. What would that look like if we were?
IF you were a "customer" (I think that you are), when it comes time to pay your tax bill, you should include a letter that goes something like this:
Thank you for the tax bill. I really appreciate the services that you provided to me over the preceding 12 months (insert all that HRMC have done for you in detail).
Then, ask them what new services they plan to provide next year to keep your continuing support at its current level.
Finally, ask what "premium" services they have planned if you send them more money, which is your hope and desire.
How come we are not treated by the government as a customer? After all, you are sending money to them, which is how a customer would do it. What would that look like if we were?
IF you were a "customer" (I think that you are), when it comes time to pay your tax bill, you should include a letter that goes something like this:
Thank you for the tax bill. I really appreciate the services that you provided to me over the preceding 12 months (insert all that HRMC have done for you in detail).
Then, ask them what new services they plan to provide next year to keep your continuing support at its current level.
Finally, ask what "premium" services they have planned if you send them more money, which is your hope and desire.
Make sure to sign it:
Jake, Your favorite and loyal customer.