Working once at large international accounting firm using Notes someone sent out a legit email event invite to about 500 people in a group with 2 simple buttons titled "Yes I can come" , "No I cant come" and nice big embedded 1MB image to make it look pretty – the buttons were a good idea I guess to streamline responses than relying users to compose a response.
Problem was they got the simple actions (or whatever it was Notes called it) wrong - instead of sending a simple Yes/No response as planned - clicking on either of the buttons sent out the original invite email with the incorrect buttons and big image back to everyone in the group again. Those who had already "responded" got frustrated and clicked the buttons a couple times to really drive home the point sending out to everyone in the group again (several times), etc etc, went on for about a week clogging up email boxes, then the next week people came back from leave and it all started again…
Always loved how IT did a great job of protecting from external threats but this internal social DDoS virus caught them off guard – slowed the entire email system down to a crawl
Thanks have changed - reminded me of this:
Working once at large international accounting firm using Notes someone sent out a legit email event invite to about 500 people in a group with 2 simple buttons titled "Yes I can come" , "No I cant come" and nice big embedded 1MB image to make it look pretty – the buttons were a good idea I guess to streamline responses than relying users to compose a response.
Problem was they got the simple actions (or whatever it was Notes called it) wrong - instead of sending a simple Yes/No response as planned - clicking on either of the buttons sent out the original invite email with the incorrect buttons and big image back to everyone in the group again. Those who had already "responded" got frustrated and clicked the buttons a couple times to really drive home the point sending out to everyone in the group again (several times), etc etc, went on for about a week clogging up email boxes, then the next week people came back from leave and it all started again…
Always loved how IT did a great job of protecting from external threats but this internal social DDoS virus caught them off guard – slowed the entire email system down to a crawl