I don't have a business account... but I do bank with both the Co-op and their online-only counterpart Smile. The Co-op were one of the first banks to have an online account management facility, I was first online with them back in 1997... and using the same interface that you can't access :(
Co-op have recently changed their personal account access to non-Java Applet, but it seems business accounts are still using the Applet. As for getting around it, and allowing you to bank both ethically and online, do you have Java installed? My hunch is yes, as the Applet worked fine for me until one day I downloaded Java at home for a web app and then got the same error as you... uninstalling it meant I could use it again. Can you contact Co-op and say that this problem is stopping you from banking ethically...?
I don't have a business account... but I do bank with both the Co-op and their online-only counterpart Smile. The Co-op were one of the first banks to have an online account management facility, I was first online with them back in 1997... and using the same interface that you can't access :(
Co-op have recently changed their personal account access to non-Java Applet, but it seems business accounts are still using the Applet. As for getting around it, and allowing you to bank both ethically and online, do you have Java installed? My hunch is yes, as the Applet worked fine for me until one day I downloaded Java at home for a web app and then got the same error as you... uninstalling it meant I could use it again. Can you contact Co-op and say that this problem is stopping you from banking ethically...?