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    • Jake Howlett
    • Posted on Thu 8 Aug 2013 06:26 AM

    What they should have done in that case, which I guess they didn't, is leave a voicemail to say "please call us back urgently, if you don't we won't come".

    There's never any common sense in the way companies work. It beggars belief sometimes.

    BTW: They did turn up and I'm now connected. The point is still valid though.

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