I have to say, I've experienced the same problems as you. The shop didn't want to give me a loan of the Snap, I bought it and within 72 hours I was back in there telling them about crashes and other issues. At the end I swapped it for an iPhone and haven't looked back since. It works, is fun to use, has loads of applications and does what it says it does. Don't hold on to a product that you dislike and doesn't work and don't wait too long, the seller has to agree to exchange or refund within a certain time period.
Jake,
I have to say, I've experienced the same problems as you. The shop didn't want to give me a loan of the Snap, I bought it and within 72 hours I was back in there telling them about crashes and other issues. At the end I swapped it for an iPhone and haven't looked back since. It works, is fun to use, has loads of applications and does what it says it does. Don't hold on to a product that you dislike and doesn't work and don't wait too long, the seller has to agree to exchange or refund within a certain time period.