Jake, my firm uses (and has partnered with, I should disclose) iExtensions CRM which - as the title may imply - is not only Domino-based but also bolts right into your Notes mail and calendar. It adds a special subform to the Notes mail template, and essentially allows you to track customer activities as you do your normal work (i.e., sending mail, setting up appointments, etc.).
Jake, my firm uses (and has partnered with, I should disclose) iExtensions CRM which - as the title may imply - is not only Domino-based but also bolts right into your Notes mail and calendar. It adds a special subform to the Notes mail template, and essentially allows you to track customer activities as you do your normal work (i.e., sending mail, setting up appointments, etc.).
I'd urge you to check them out here: {Link}
- Rob