What to do when Notes crashes
How many times has Notes crashed and you've had to restart your PC before you can start it again?? Lots of times I should imagine... the reason being that when nlnotes.exe (the client) goes it often leaves behind other processes that need to be killed before you can restart Notes.
If you are PC literate enough and using NT you know that you can launch Task Manager and end each process individually if you know their names. There is an easier way of doing this. There are a couple of Freeware programs available for download that will do this for you.
The first download is the least well known of the two. The reason I'm listing it first is that it's a lot better. By a company called Cassetica the software is "NotesMedic" and you can download it here *. When Notes crashes all you need to do is launch the program and it ends all the offending processes and then gives you the option to start any of the installed copies of Notes on your machine.
* Warning: When filling out Cassetica's registration form do not give them your real email address. I am spammed daily at the unique address I supplied them. Instead use something like me@privacy.net
The second download is called ZapNotes and can be downloaded from the Notes.net SandBox. The thing with ZapNotes is that it is a lot slower. It is also not that well designed in that you have to start it and then tell it to stop the processes using the "Start" button. NotesMedic is a lot brighter in that it assumes you are starting it because you need to use it.
So, there you go. No more f-ing and and blinding, NotesMedic to the rescue.....
Another program for killing notes
I use a program called KillNotes, which I picked up somewhere 2 years ago. Activated via a shortcut key combination, which is very quick. Ctrl + Alt + K kills notes instantly. I then use my Notes short cut key Ctrl + Alt + N to reactivate notes. I have never found anything quicker and simpler.
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Re: Another program for killing notes
Well, I've tried both and they are really good... I prefer NotesMedic because it is faster,
But since I have been moving from customer to customer without a Laptop, I don't have those programs in their PCs so I use the "Easy" Ctl+Alt+Del and terminate the "nhldaemn.EXE" and/or the nlnotes.EXE tasks.
This works only if youknow what are the tasks, Lotus Notes uses depnding on the program you are using. I mean if you are using Designer and preview your work in the web, you'll have the "nhttp.EXE" task too, and so on....
Regards
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ZapNotes can be auto started with a switch
The newer ZaPNotes can be started automatically by adding the /Start to the command line.
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NotesMedic is great
I really like this program. Thanks for suggesting it. I was using Zapnotes but it was soooooo slow. NotesMedic is alot faster and it always works. Alot of times zapnotes would just freeze up on me and I would still have to reboot. Thanks again.
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NotesMedic
NotesMedic absolutely without any doubt ROX!!
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Another (Better ?) tool for Notes Crashes
I found a program that I think is even more usefull than NotesMedic or ZapNotes. It's called Jumpstarter from a company called Osprey consultancy (http://www.ospreyconsultancy.co.uk). It works not only with Notes but any program or even a directory. It can log whats killed and even allows the user to select which processes to kill. I have been using it forover a year now with no complaints. Worth Checking out.
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Re: Another (Better ?) tool for Notes Crashes
For total control checkout
www.sysinternals.com
I have never seen so may usefull free programs in one place.
Process Explorer is awesome for killing processes.
There also other utilities for remotely starting and killing processes. Creating NTFS boot disks. Always wanted to boot an Windows 2000/NT Server in command line mode. Recovering files after they have been removed from the recycle bin. It just goes on and on. (Ed. Bit like you then)
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NotesMedic is definitely the best choice
Our company (80,000 plus users) have been using it for over 1 year and we have had fantastic results EVERY time we use it. Plus it's so much faster than the other reboot products available. Trust me, we used then all and were disappointed in them all until NotesMedic came along.
I highly recomment this product to all Notes Admins that manage large environments (ok any size environment as well).
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To avoid to restart your pc
NSD - Notes System Diagnostics - (nsd.exe for W32 platforms)/ nsd.sh(for Unix platforms) creates NSD Log files in the Domino data directory (for a server) or in the Notes data directory (for a workstation). NSD log files can help determine the cause of a server or workstation crash.... The files contain information about the tasks which were running when it crashed as well as general system information.
NSD occurs when your client encounters a run time error (uncorrectable), mainly due to bad programming or Lotus Notes bug with certain objects and handles.
IBM utilize the automatic diagnostic collection tool which collects diagnostic data after client crashes and prompts the user to send the collected data to a mail-in database when the client restarts. You should send diagnostic information if you experience a crash. The Lotus Notes administrator can then use the collected data to determine the cause of the crash.
When your notes client crashes, you might not be able to restart your Lotus Notes client. You either have to use Kill Notes or manually kill all the relevant Notes Processes from the task manager or restart the machine to restart your Notes client.
But NSD can help you with this. Just run the “nsd” process from your machine and this will terminate Lotus Notes for you without having to restart your machine. Then, you can start Lotus up again as you usually do. Here’s how:
1.Go to your MS-DOS command prompt (C:/>) 2.Change into your Notes Data directory: C:\>cd lotus\notes\data 3.Then, enter the following command from the data directory:
C:\Lotus\Notes\Data>..\nsd.exe -kill
[make sure that the command starts with ..]
[make sure to leave a space between the exe and -kill]
4. Then, you can start up Lotus Notes as you usually do.
Why NSD.exe comes after crash is… it is just to collect diagnostic data as well as to clean up Lotus Notes process!!
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