I'm considering virgin, and presume (given your other post about getting rid of the BT line) that you've gone for the broadband only option, and I'm wondering how cost-effective that is.

It's a minefield now as prices increase if you [I]don't[/I] want something.

Also interested in how you configure it all for load balancing and failover.

Jake, you can call yourself a happy man, if your customers do even appreciate the approach of asking such questions. Nowadays, more often than not, you must be happy not to be written of as a notorious skeptic and naysayer, hindering revolutionary vision, if you try to think through a process end-to-end.

Also, many big companies seem to be so busy in designing, documenting, approving and then redesigning their internal processes, they really don't find the time to worry about how the customer may fit in.

I've encountered this with a shocking number of fresh IT consultants - they just do precisely what they are told and spend little to no effort extrapolating the request I make into other actions they might reasonably be considered to take under their own initiative and good sense.

I think about my Dad's generation and how they could be told "go sort out the mess in the back room" and would sort, stack, sweep, dust, clean and polish before coming back for further instruction. Today? "which mess?"

There's never any common sense in the way companies work. It beggars belief sometimes.

BTW: They did turn up and I'm now connected. The point is still valid though.