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    • Gary Wood
    • Posted on Thu 10 Jun 2010 09:14 AM

    Hi Jake,

    I got some advice when I first started in consulting that has served me well: "Say yes". When your customers come to you with a need, any need, say yes. Interested in helping with Notes/Domino? Yes. Sharepoint? Yes. OpenOffice evaluation? Yes (mention Symphony!). PHP? Yes. Whatever it is, say yes.

    You own a very deep long term relationship with your customers that gives you a lot of goodwill as you climb any learning curve associated with whatever it is you're saying yes to. You'll provide more value and help your customer make more rational and informed decisions and that's what you're really there to do.

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