Unable To Archive
Created by Anonymous on 12/13/2005. Modified: 12/13/2005 01:50 PM
Message
Unable to Archive. Do you want to update settings?
Synopsis
You go through the updating of the settings and all is greyed-out?
Suggested Causes and Solutions:
Solutions
Client:
Suggestion 1:
Go back to Inbox/Mail view, click on Actions-> Archive-> Archive Now. You do not have to select any message, just select "Yes" on the confirmation message. After process is done, select the messages you want to archive & try again.
Suggestion 2:
delete current Archive Log, create a new one & try to archive again.
I mostly work with Notes Client so these 2 suggestions have been tried & tested by me (they work, too!)
Pacing on 09/03/2006 11:33 AM
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